FAQ

FAQ2019-03-13T16:16:38-04:00
Where is your phone number?2019-02-08T10:57:58-04:00

Sorry, at this time MTO does not have a dedicated phone line. We are best reached online through this contact form.

What is a rush fee?2019-02-08T21:27:29-04:00

A rush fee is required only if you are submitting anything 2-5 days before you compete/corner at an event.

As we get many submissions throughout the week, a rush fee will prioritize your submissions over others to ensure your MTO Online Passport is updated before you compete/corner.

 

What is a Full Contact Exhibition (FC Exh)?2019-04-04T14:50:37-04:00

A Full Contact Exhibition (FC Exh) match follows nearly the exact same rules as judged competition. There is no restriction on the use of power in a full-contact exhibition. Athletes are still able to go full out, however, regardless of the outcome the match is considered an exhibition. It will still count towards a record, but it will not add a win or loss to the record. For example, “1-2-0; 1 Exh”

The differences are:

  • No elbows to the body are permitted
  • If an athlete bleeds the bout will be stopped regardless of severity
  • 16 oz gloves and leather shin guards are worn in exhibitions (and must be brought by athlete) vs. the usual 10 ounce gloves and cloth shin guards provided by the event host in judged competition

This is not to be mistaken with Light Contact Exhibitions, which do not allow head contact.

To read all about the Exhibition ruleset, go to this link.

What if I’m an athlete and a coach?2019-02-08T17:54:55-04:00

You do not need to pay a separate membership fee for each ‘role’ you select in your membership form.

No matter how many ‘roles’ you choose (athlete, coach, or official), the membership fee is still $55 + tax.

What are your business hours?2019-02-08T10:51:52-04:00

Muaythai Ontario’s business hours are between Monday to Fridays, from 9am to 5pm EST.

What are the submission deadlines?2019-02-27T22:00:20-04:00

If you are competing or cornering at an event, the submission deadline for all membership information* is two business days before the event. However it is recommended to submit membership information in much earlier for review to receive any feedback from the MTO staff.

Example 1: If an event is on a Friday 3rd, the deadline is Wednesday 1st. 

Example 2: If an event is on a Saturday 4th, the deadline is Thursday 2nd.

Example 3: If an event is on a Sunday 5th, the deadline is Thursday 2nd.

*Membership information consists of: club membership, athlete/coach membership, medical submissions, background check submissions.

A reminder that regular processing times are between 5-10 business days.

What are processing times?2019-02-27T21:48:49-04:00

The entire staff of two (!) at MTO works hard to maintain an average turnover time of 5-10 business days, or sooner.

Whether it be an email, contact inquiry, medical or membership submission, we will definitely get back to you after 10 business days. If you haven’t received any follow-up or confirmation emails from MTO after 10 business days, please email us to inquire or fill in a contact form.

 

I submitted my medicals / background check / membership, now what?2019-03-29T16:53:56-04:00

After submitting your medicals / background check / membership, you will have received an email indicating your submission is under review. It will take 5-10 business days, or sooner, to review and update your profile.

When your information has been reviewed, you will receive a confirmation email indicating your MTO Online Passport has been updated.

Be sure to review your MTO Online Passport as it is your digital membership card that you use to check-in at events you’re participating in. If there are any unaddressed issues, no changes can be made on the day of the event.

How much is a club membership?2019-02-08T17:34:41-04:00

An annual club membership with Muaythai Ontario is $220 + tax.

How much does a membership cost?2019-02-08T17:55:01-04:00

Athletes, Coaches, and Officials pay the same membership fee of $55 + tax.

 

How do I know my Coach profile is valid?2019-03-29T17:39:43-04:00

When you receive confirmation emails that your MTO Online Passport is updated, do check!

Find your profile on the Coach Directory and click on your name to pull up the profile. If you can’t find it, search for only the first name or only the last name in the search box.

Here’s what you need to check if you’re a Coach:

A) Expiry Date

Make sure the expiry date is December 31 of the current year you’ve registered in.
Example, if I register at any time in 2019, the expiry date should be Dec 31, 2019. If I register at any point in 2020, the expiry date should be Dec 31, 2020.

B) Background Check

Depending on your date of birth, the background check you get differs. This is explained at this link. Expiry dates are 12 months from when the documents are dated.

As long as you have your background check and a valid MTO membership for the year, you are set to be in any MTO athlete’s corner at our events!

 

How do I know my Athlete profile is valid for competition?2019-04-04T14:47:00-04:00

When you receive confirmation emails that your MTO Online Passport is updated, do check! There are different requirements for the type of competition you’re participating in.

MTO Membership for 2019 Annual Medical Declaration Form 3 Lab Tests    (aged 16+)
Light Contact Exhibition
(ex. Canada Youth Movement)
X
Full Contact Exhibition
(FC Exh)
X X
Judged Competition X X X

 

Find your profile on the Athlete Directory and click on your name to pull up the profile. If you can’t find it, search for only the first name or only the last name in the search box.

Understanding your MTO Online Passport for Athletes:

A) Expiry Date
Make sure the expiry date is December 31 of the current year you’ve registered in.
Example, if I register at any time in 2019, the expiry date should be Dec 31, 2019. If I register at any point in 2020, the expiry date should be Dec 31, 2020.

B) Medical Expiry Date
This is your Annual Medical Declaration form. The expiry date is 12 months after it was dated by the physician. Only stamped medicals are valid.

Example, an athlete’s medical expiry date is Oct 2, 2018, meaning the physician dated the medical on Oct 2, 2017.

C) Lab Test Expiry Date
This expiry date is bundled from the three required lab tests as stated on the Annual Medical Declaration form. The earliest dated test out of the three is used as reference for the expiry date. Expiry date is 12 months from when it was dated.

 Example: If HIV and Hepatitis B Surface Antigen were completed in June 2018, but Hepatitis C was completed October 2018, the expiry date for these three tests becomes June 2019 as it’s the earliest dated test.

Tests required: HIV Antibody (HIVAb), Hepatitis B Surface Antigen (HBsAg), Hepatitis C Antibody (HCVAb).The expiry date will only be updated once all three test results are valid.

 

Have other questions? Check out the rest of our FAQ!

Have a question that isn’t on the FAQ? Let us know here.