FAQ

FAQ2020-01-28T17:08:48-05:00

GENERAL

Payment Options2020-01-29T17:48:28-05:00

Payments to Muaythai Ontario are all done on the website. Accepted forms of payment include VISA, MasterCard, VISA/MasterCard Debit, and American Express.

What is a Full Contact Exhibition (FC Exh)?2020-01-28T16:50:18-05:00

A Full Contact Exhibition (FC Exh) match follows nearly the exact same rules as judged competition. There is no restriction on the use of power in a full-contact exhibition. Athletes are still able to go full out, however, regardless of the outcome the match is considered an exhibition. It will still count towards a record, but it will not add a win or loss to the record. For example, “1-2-0; 1 Exh”

The differences are:

  • No elbows to the body are permitted
  • If an athlete bleeds the bout will be stopped regardless of severity
  • 16 oz gloves and leather shin guards are worn in exhibitions (and must be brought by athlete) vs. the usual 10 ounce gloves and cloth shin guards provided by the event host in judged competition

This is not to be mistaken with Light Contact Exhibitions, which do not allow head contact.

To read all about the Exhibition ruleset, go to this link.

What are processing times?2020-01-28T16:42:02-05:00

The entire staff of two (!) at MTO works hard to maintain an average turnover time of 5-10 business days, or sooner.

Whether it be an email, contact inquiry, medical or membership submission, we will definitely get back to you after 10 business days. If you haven’t received any follow-up or confirmation emails from MTO after 10 business days, please email us to inquire or fill in a contact form.

 

What are the submission deadlines?2020-01-28T16:42:13-05:00

If you are competing or cornering at an event, the submission deadline for all membership information* is two business days before the event. However it is recommended to submit membership information in much earlier for review to receive any feedback from the MTO staff.

Example 1: If an event is on a Friday 3rd, the deadline is Wednesday 1st. 

Example 2: If an event is on a Saturday 4th, the deadline is Thursday 2nd.

Example 3: If an event is on a Sunday 5th, the deadline is Thursday 2nd.

*Membership information consists of: club membership, athlete/coach membership, medical submissions, background check submissions.

A reminder that regular processing times are between 5-10 business days.

What are your business hours?2020-01-28T16:57:04-05:00

Muaythai Ontario’s business hours are between Monday to Fridays, from 9am to 5pm EST.

Where is your phone number?2020-01-28T16:56:58-05:00

Sorry, at this time MTO does not have a dedicated phone line. We are best reached online through this contact form.

MEMBERSHIP

How to Update Emergency Contact Information2020-01-29T20:44:19-05:00

As a returning member, an important thing to do (other than changing your password) is to make sure your emergency contact information is updated in case of, well, emergencies!

Select the ‘Emergency Contact’ tab and fill in or update the information. When complete, click ‘Update Profile’ to save.

Make sure you also keep your records up-to-date.

More questions? Visit our FAQ.

How to change password on myMTOaccount?2020-01-30T13:51:54-05:00

Resetting Password for the First Time

If it is your first time logging into myMTOaccount, go to the login page at https://muaythaiontario.org/members-login  or by clicking the ‘My Account’ link at the top of the homepage.

Click on ‘Lost your password’ and follow instructions to reset a new password. Keep your login information somewhere secure!

 

Changing Existing Password

After you log in to your myMTOaccount, you will see your dashboard.

If you received a temporary password from Muaythai Ontario, or don’t like your current password, change it to something more secure!

Find the ‘Generate Password’ button and click on it.

Clicking on ‘Generate Password’ will automatically create a new random password for you. You can keep the new password or enter your own in the box. Once you’re happy with your new password, click ‘Update Profile’ at the bottom of the page to save it!

Make sure you save your login information and keep your records up-to-date.

More questions? Visit our FAQ.

Can I compete without a club?2020-01-29T17:50:33-05:00

At this time, Athletes from Ontario intending to compete must be registered with MTO and be affiliated with an MTO registered club. Athletes from Canada that are outside of Ontario must be registered with Muaythai Canada and affiliated with an MTC registered club.

Can I refund my membership?2020-01-28T17:34:20-05:00

There are no refunds for memberships once processed.

What is myMTOaccount and an MTO Online Passport?2020-01-29T19:38:37-05:00

There are two main components to managing your membership with Muaythai Ontario.

1) Your MTO Online Passport
This is your digital membership card with MTO. Athletes or Coaches will use their Online Passport to check-in at events to compete or coach. Members are responsible for keeping Passport up-to-date prior to competition. Issues cannot be fixed on the day of the event. Please contact MTO during business hours (Mon-Fri, 9-5pm) to resolve any issues beforehand.
2) Your myMTOaccount
This is where you log in to update details on your Athlete Passport, Coach Passport, or Official Passport. And in some cases, Club representatives will be able to update their MTO Club Directory listing.

  • Athletes are responsible for keeping an accurate, up-to-date record;
  • Results from MTO events are not all updated yet. It is currently being entered for you by MTO’s Data Processing Team;
  • Any competitive experience outside of MTO must be recorded before you are scheduled for Muaythai Ontario competition. If you are not scheduled to compete, you’ll need to make sure your account updated within at least 10 days;
  • Failure to keep records up-to-date can result in disciplinary action, including a suspension.

 

Payment Options2020-01-29T17:48:28-05:00

Payments to Muaythai Ontario are all done on the website. Accepted forms of payment include VISA, MasterCard, VISA/MasterCard Debit, and American Express.

How do I get a ‘myMTOaccount’?2020-01-29T19:58:49-05:00

myMTOaccount for New Members

myMTOaccount for Returning Members

  • Go to the membership application form indicate you are a returning member;
  • In the renewal, complete your waivers, sign-offs, and payment;
  • Wait for an email from MTO with your login instructions so you can take over your existing account info.

Claiming your myMTOaccount but not registering for the year

  • If you’re not competing this calendar year but still want to update experience on your Athlete Passport, you can claim your myMTOaccount;
  • Go to your Athlete Passport page found on the directory;
  • Scroll to bottom of page to select the ‘Claim my Account’ button;
  • MTO will follow up with temporary login information;
  • Log in, reset your password and make your changes;
  • Remember that claiming your myMTOaccount is not the same as registering for the year.
How do I log in to myMTOaccount?2020-01-29T20:26:41-05:00

Previous Members of MTO:

If you don’t intend on registering this year to compete and don’t have access to your account yet, you can claim your profile to update your Passport with your experience.

Go to your Passport on the directory and scroll to the bottom of your Passport and click the “Claim Profile” button on the sentence, “Is this your profile? Claim Profile”. Login instructions will follow.


New and Renewing Members of MTO:

Use the ‘My Account’ button on the front page, or go to https://muaythaiontario.org/members-login 

For 2020, new and returning members will receive their login information after their membership is processed.

Enter login information on screen (example below) and press the red ‘log in’ button to continue.

If you already have access to your account but forgot password, select the ‘Lost your password?’ prompt under the grey box for instructions.

The password you receive from MTO should be changed for security purposes. Learn how to change your password here.

More questions? Visit our FAQ.

 

 

 

 

How much does a membership cost?2020-01-29T17:47:13-05:00

2020 Membership Dues – for memberships ending in December 31st, 2020.

Athletes, Coaches, and Officials membership:

New Members $60 + HST

Renewing Member $55 + HST

 

Club Membership:

Trial Club Membership is free for the club’s first non-championship competition with MTO.

New Club Membership  $250 + HST

Renewing Club Membership $225 + HST

 

Event Host Membership:

This membership is for companies that are not an MTO club, but are looking to host sanctioned Muaythai competition. 

New Event Host Membership $125 + HST

Renewing Event Host Membership $115 + HST

What if I’m an Athlete and a Coach?2020-01-29T17:51:57-05:00

You do not need to pay a separate membership fee for each role you select in your membership form.

The Athlete, Coach, or Official roles are bundled into one membership with MTO.

With one membership fee you can choose to only have one role, or multiple! Just remember to keep up with your membership requirements for each.

Athlete: Annual Medical Declaration, and Lab Test Results (labs required 16+ competing judged contests)

Coach: Relevant Background Screening

Official: Relevant Background Screening and MTO Official’s Seminar

What is a rush fee?2020-01-28T17:02:21-05:00

A rush fee is required only if you are submitting anything 2-5 business days before you compete/corner at an event.

As we get many submissions throughout the week, a rush fee will prioritize your submissions over others to ensure your MTO Online Passport is updated before you compete/corner.

If your medical or lab submissions are invalid, incomplete, or incorrect, your passport will not be updated even with a rush as it must be first corrected.

Please note that background screening with relevant charges may take up to 30 days to review and reach decision on and cannot be rushed as the Screening Committee must undergo a detailed review process.

 

ATHLETES

Where I do send Medicals?2020-01-28T18:02:45-05:00

Athlete medical submissions should not be emailed to MTO as they will not be processed this way.

Medicals must be uploaded to the website under the ‘Athlete Medical Upload’ link found under the ‘Athletes’ tab on the homepage.

Upload your Medicals here
How long is medical valid for?2020-01-28T17:58:48-05:00

Valid Annual Medical Declarations expire 12 months from when it was dated.

Valid Lab Test Results expire 12 months from collection date.

Note that lab test results are bundled together (HIV, Hepatitis C, Hepatitis B Surface Antigen), so if your tests all have different dates then the earliest dated test will be used to calculate the expiry date.

Example: HIV and Hepatitis C tests were done January 3, 2020, but Hepatitis B Surface Antigen was done February 2, 2020. The earliest dated tests in this case is January 3, 2020. Meaning the athlete’s expiry date would be January 3, 2021. 

How to find Athlete or Coach Passport?2020-01-29T20:49:26-05:00

The Athlete Passport or Coach Passport is what you use to check-in at events to compete or corner. Members are responsible for keeping their Passport up-to-date prior to competition. Issues cannot be fixed on the day of the event. Please contact MTO during business hours (Mon-Fri, 9-5pm) to resolve any issues beforehand.

  • Select the correct Directory.
  • Athlete Directory: http://muaythaiontario.org/mto-athletes/
  • Coach Directory:  http://muaythaiontario.org/mto-coaches/
  • In the search box, search with just your first name, or just your last name.
    • For Example, searching the full name for a John Tadman won’t yield results. Try “John”,  or only “Tadman”. In this case we recommend searching with “Tadman” as it will likely show the passport at the top of the list, whereas “John” may bring up more search results.

  • When your name shows up, click on name to see the full passport.
  • Your passport will look something like image below, complete with photo, expiry dates, and experience.
  • Save the page to your Passport for easy access at events (either by saving the URL or adding the page to your ‘favourites’ or ‘bookmark’).

How to update an Athlete’s record?2020-01-29T20:36:38-05:00

The Athlete Passport displays an athlete’s full competitive history. An athlete is responsible for keeping their passports up-to-date by logging into myMTOaccount. Failure to keep records up-to-date may result in suspension.

Any competitive experience outside of MTO must be recorded before you are scheduled for Muaythai Ontario competition. If you are not scheduled to compete, you’ll need to make sure your account updated within at least 10 days of your non-MTO competition.

The type of experience to enter would be striking-based combat sports, such as Boxing, Kickboxing, MMA, Karate etc.

Note that any MTO results will be updated for you by MTO’s Data Processing Team. They are currently entering previous events onto the site, and it may not show up on your profile yet.

  • Log in at https://muaythaiontario.org/members-login or use the ‘My Account’ button on the homepage;
  • Go to the ‘Athlete Information’ tab and scroll down to the section titled, ‘Full Contact Contests Outside MTO’ and click ‘Add Row’;

  • Enter as much details as you can about your match;
    • Date of event;
    • Sport type;
    • Sanctioning body of the sport;
    • Event Name;
    • Competition weight in kg;
    • Opponent’s name; and
    • Result: Win, Loss, Draw, or Full Contact Exhibition. (Note that a FC Exh is not the same as a ‘draw’ per MTO competition rules).
  • Once entered, use the ‘save’ button at the bottom of the page to ensure record is locked in;
  • Do not click on ‘add row’ again unless you have another match to enter;

  • If you have another match to enter, click ‘add row’;

  • Once saved, entered matches will be grayed out to prevent deletion and changing of an Athlete’s class;
  • An Athlete’s class is auto-generated by the experience entered on their myMTOaccount.

Record changes will show up on your Athlete Passport.

If there are any mistakes or errors in locked information, please contact Muaythai Ontario to fix it!

More questions? Visit our FAQ.

 

What Medical do I need to compete?2020-01-28T16:29:19-05:00

The type of competition (and your age) determines if you need medical and lab tests done.

MTO Membership for 2019 Annual Medical Declaration Form 3 Lab Tests (aged 16+)
Light Contact Exhibition
(ex. Canada Youth Movement)
X
Full Contact Exhibition
(FC Exh)
X X
Full Contact Judged Competition X X X

 

Full Contact Judged Competition: A Full Contact contest in which judges are present, and one contestant may be declared a winner. This match would affect an athlete’s Class progression as a win, loss, or draw.

Full Contact Exhibition (FC Exh): A Full Contact contest in which no judges are present, and no contestant is declared a winner. Athletes who do FC Exh still compete with full force, displaying technique and power. This match affects an athlete’s Class progression but not as a win or loss. For example, an athlete with 2 wins and  2 FC Exh has a record that looks like 2-0-0, 2 Exh, and is in B class.

Light Contact Exhibition (LC Exh): A Light Contact contest in which no judges are present, and no contestant is declared a winner. This does not affect an athlete’s Class progression. But should still be disclosed in an athlete’s record.

 

See all definitions at the Provincial Competition Ruleset and the Exhibition Competition Ruleset

LIGHT CONTACT The use of controlled techniques. No contact to the head is permitted, nor is any contact which may or is intended to result in harm.

FULL CONTACT The purposeful use of physical force, including contact which does not meet the definition of Light Contact.

How do I know my Athlete profile is valid for competition?2020-01-28T16:30:36-05:00

When you receive confirmation emails that your MTO Online Passport is updated, do check! There are different requirements for the type of competition you’re participating in.

MTO Membership for 2019 Annual Medical Declaration Form 3 Lab Tests    (aged 16+)
Light Contact Exhibition
(ex. Canada Youth Movement)
X
Full Contact Exhibition
(FC Exh)
X X
Judged Competition X X X

 

Find your profile on the Athlete Directory and click on your name to pull up the profile. If you can’t find it, search for only the first name or only the last name in the search box.

Understanding your MTO Online Passport for Athletes:

A) Expiry Date
Make sure the expiry date is December 31 of the current year you’ve registered in.
Example, if I register at any time in 2019, the expiry date should be Dec 31, 2019. If I register at any point in 2020, the expiry date should be Dec 31, 2020.

B) Medical Expiry Date
This is your Annual Medical Declaration form. The expiry date is 12 months after it was dated by the physician. Only stamped medicals are valid.

Example, an athlete’s medical expiry date is Oct 2, 2018, meaning the physician dated the medical on Oct 2, 2017.

C) Lab Test Expiry Date
This expiry date is bundled from the three required lab tests as stated on the Annual Medical Declaration form. The earliest dated test out of the three is used as reference for the expiry date. Expiry date is 12 months from when it was dated.

 Example: If HIV and Hepatitis B Surface Antigen were completed in June 2018, but Hepatitis C was completed October 2018, the expiry date for these three tests becomes June 2019 as it’s the earliest dated test.

Tests required: HIV Antibody (HIVAb), Hepatitis B Surface Antigen (HBsAg), Hepatitis C Antibody (HCVAb).The expiry date will only be updated once all three test results are valid.

 

Have other questions? Check out the rest of our FAQ!

What if I’m an Athlete and a Coach?2020-01-29T17:51:57-05:00

You do not need to pay a separate membership fee for each role you select in your membership form.

The Athlete, Coach, or Official roles are bundled into one membership with MTO.

With one membership fee you can choose to only have one role, or multiple! Just remember to keep up with your membership requirements for each.

Athlete: Annual Medical Declaration, and Lab Test Results (labs required 16+ competing judged contests)

Coach: Relevant Background Screening

Official: Relevant Background Screening and MTO Official’s Seminar

COACHES

Where do I send Background Checks?2020-01-28T18:09:47-05:00

Background checks for coaches, officials, or volunteers should not be emailed to MTO. These submissions are reviewed by a Screening Committee.

If you are doing an online Sterling E-PIC (Enhanced Police Information Check), login to Sterling to send your results to Muaythai Canada and MTO will receive the checks for review.

If you are submitting a Vulnerable Sector Verification or local police check, go to the ‘Background Check Upload’ link found under the ‘Coaches’ tab on the homepage.

Upload Background Check
How to find Athlete or Coach Passport?2020-01-29T20:49:26-05:00

The Athlete Passport or Coach Passport is what you use to check-in at events to compete or corner. Members are responsible for keeping their Passport up-to-date prior to competition. Issues cannot be fixed on the day of the event. Please contact MTO during business hours (Mon-Fri, 9-5pm) to resolve any issues beforehand.

  • Select the correct Directory.
  • Athlete Directory: http://muaythaiontario.org/mto-athletes/
  • Coach Directory:  http://muaythaiontario.org/mto-coaches/
  • In the search box, search with just your first name, or just your last name.
    • For Example, searching the full name for a John Tadman won’t yield results. Try “John”,  or only “Tadman”. In this case we recommend searching with “Tadman” as it will likely show the passport at the top of the list, whereas “John” may bring up more search results.

  • When your name shows up, click on name to see the full passport.
  • Your passport will look something like image below, complete with photo, expiry dates, and experience.
  • Save the page to your Passport for easy access at events (either by saving the URL or adding the page to your ‘favourites’ or ‘bookmark’).

Getting your NCCP #2020-01-28T16:47:12-05:00

Registering With Coach.ca and Getting Your NCCP #

To participate in National Coaching Certification Program courses you must register an account with Coach.ca, where you’ll be assigned an NCCP number; your new ticket to coaching excellence.

  • Go to www.coach.ca Locker.
  • Click on “Don’t have an account? Create one now!”
  • Check the box “I agree”
  • Check the box “I want to create a Locker account for access to my transcript, eLearning opportunities, to sign up for coaching events, and more!” – Fill in your info – Click Register
  • Login to your email account and open the verification email that was sent to you
  • Click on the “click here” at the very end of the email
  • Create a password
  • Click submit
  • Click on the Icon “Profile”
  • In the left hand corner of your screen under your name is your NCCP#

Have other questions? Check out the rest of our FAQ!

How do I know my Coach profile is valid?2020-01-28T16:30:29-05:00

When you receive confirmation emails that your MTO Online Passport is updated, take a moment to check!

Passports with expired information are invalid for competition.

Find your profile on the Coach Directory and click on your name to pull up the profile. If you can’t find it, search for only the first name or only the last name in the search box.

Here’s what you need to check if you’re a Coach:

A) Expiry Date

Make sure the expiry date is December 31 of the current year you’ve registered in.
Example, if I register at any time in 2019, the expiry date should be Dec 31, 2019. If I register at any point in 2020, the expiry date should be Dec 31, 2020.

B) Background Check

Depending on your date of birth, the background check you get differs. This is explained at this link.

  • Vulnerable Sector Verification must say either “E-PIC Only” or “On File”. If it is blank or says ”not on file”, then passport is not valid
  •  Background Check Expiry should not expire before the event day you’re participating in. Example, if you are cornering at an event on November 2, 2019 but the background check expiry date is September 30, 2019, then it is invalid. Expiry dates are 12 months from when the documents are dated.

C) Concussion Awareness

Disregard this section if you are registering for 2020 as a coach. Previously this field was created to track coaches who registered before the implementation of Rowan’s Law in 2019, and ensure they read Concussion Awareness documents.

This year, all coaches will be able to sign-off on concussion awareness information on their membership application, meaning all coaches will have gone through the same Concussion Awareness documents. This field will be removed from the coach’s passport early 2020 and won’t affect participation at events.

What if I’m an Athlete and a Coach?2020-01-29T17:51:57-05:00

You do not need to pay a separate membership fee for each role you select in your membership form.

The Athlete, Coach, or Official roles are bundled into one membership with MTO.

With one membership fee you can choose to only have one role, or multiple! Just remember to keep up with your membership requirements for each.

Athlete: Annual Medical Declaration, and Lab Test Results (labs required 16+ competing judged contests)

Coach: Relevant Background Screening

Official: Relevant Background Screening and MTO Official’s Seminar

Have a question that isn’t on the FAQ? Let us know here.